The major idea about leadership that everyone either avoids or doesn't understand is heart. You have to have a big enough heart to care about the people who are following you.
And when I say heart I think I'm talking about a few different things.
You need to be friendly in order to be approachable. Being approachable is key to communication.
Some people will call this being accessible but that is only half of it. It's no good to have an open door policy if no one wants to come through the door. Similarly you can be the most approachable person but if don't have the time to talk to people it's not going to mean much.
Second you need to have integrity. Integrity is part of heart because you need to have people believe in you. You have to know that your plan and ideas are right. And they must be right.
The third part is courage. Courage is so integral to leadership because you need to stand up for what you know is right. You can have all the integrity in the world but if you back down at every conflict people will know you are powerless. A powerless leader isn't going to stand up for me.
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